Listed below are the times and options that patients will have when calling the surgery.
Appointments Option 1 Between 0800 - 1830
To cancel an appointment Option 5
Please listen to the options carefully, calls will only be answered at the allocated times and if you go through to the wrong extension you will be asked to call again and push the correct option.
Please download the NHS App where you can view your medical record, request prescriptions and view your test results at any time. You can find more information on the NHS App here
OUR APPOINTMENT SYSTEM IS GENERALLY BOOK ON THE DAY CALL THE SURGERY AT 8AM TO MAKE AN APPOINTMENT.
We are providing face to face appointments.
Telephone consultations are still available.
Please note that reception staff are trained as Care Navigators which mean that they are able to support and signpost patients to the right NHS and community services, to assist you they may have to ask a few questions.
All nurse and phlebotomy appointments should be made in advance.
If you have an appointment but discover that you will not be able to attend, please let us know as soon as possible so that we can offer that slot to another patient.
Often the perception is that patients have to be treated by a doctor; however this is not always the case as doctors within your GP surgery are supported by a specialist team of nurses, healthcare assistants, physiotherapists and pharmacists. Find out more here....